The eCaller
Medical rescue in a flash
The express Caller solution simply described as eCaller gives patients access to a face to face medical care at the comfort of your home. It can best be described as an Uber for Healthcare.
Complimentary Service: It is vital to note that eCaller solution has a value strategy to handle urgent but not life threatening medical conditions, thereby decongesting 999 calls for health emergencies as statistics show that 3 out of 5 emergency(999) calls are not life threatening . Hence the eCaller solution is majorly a complimentary service to NHS.
We’ve watched the demand on medical Emergency Departments in the UK increase 5-10% year-upon-year and we became increasingly concerned about what that means for patients in the UK. With over 80% of Londoners carrying a smartphone, we figured we could change the norm positively by getting doctor’s help out of the hospital or after-hours clinic and deliver it where and when you need it.
Our service is based on respect and caring for others – that’s why we’re in
healthtech industry after all – but we’re also channelling creativity and
ingenuity.” We understand that it can be hard to decide when, where, and from
whom to seek urgent health care and that’s when eCaller becomes useful
We provide you with access to urgent medical advice and treatment in a way that is convenient, timely, and authentic. Our service marries the care of a Home service and convenience of modern technology.
When illnesses, accident or injury strike it’s usually unexpected and distressing, which compounds and makes those decisions even harder. The eCaller is here to bring relief in such panic situations.
All our medical professional are licensed to practice in the UK,couple with the rigorous scrutiny given to each medic registered on the eCaller platform. Moreso, all eCaller doctors are registered in the UK General Medical Council, the umbrella body for the regulation and setting of standards for doctors in the UK.
Most of our doctors, paramedics and nurses are the same trusted health practitioners you will meet in the consulting rooms and emergency departments. All eCaller doctors agree to the following duties;
Medic Platform
eCaller ……medical rescue in a flash
All our medical professional are licensed to practice in the UK,couple with the rigorous scrutiny given to each medic registered on the eCaller platform. Moreso, all eCaller doctors are registered in the UK General Medical Council, the umbrella body for the regulation and setting of standards for doctors in the UK.
Most of our doctors, paramedics and nurses are the same trusted health
practitioners you will meet in the consulting rooms and emergency departments.
All eCaller doctors agree to the following duties;
- Giving top-notch care service to improve and maintain patient health status
- Treating the patients with respect of their right to confidentiality and privacy
- Maintain the trust of colleagues and patients, being empathetic to both.
- Handrail and railing system installation
- Precision elevator panel and ceiling manufacturing
The eCaller doctors are one big family called the eCaller Family. They can communicate with one another and assist each other in various medical diagnosis and treatment. At eCaller, we believe all good doctors have the following features:
- Giving top-notch care service to improve and maintain patient health status
- Treating the patients with respect of their right to confidentiality and privacy
- Maintain the trust of colleagues and patients, being empathetic to both.
- Handrail and railing system installation
- Precision elevator panel and ceiling manufacturing
Patient Platform
eCaller ….. medical rescue at your doorstep
With eCaller solution, a patient is only a few minutes away from a suitable Clinician consultation.We help sick Londoners with trusted medical care quickly and conveniently at the comfort of the patien’s home.The eCaller solution is available to patients requiring urgent medical interventation 24hours of the day, 7days of the week and 365 days of the year.
In a rare case of software failure enroute to the patient location, the patient can call the eCaller Medic to give the necessary directions to the location of patient.
For synchrony of medical care, medical notes will be shared with your General Practitioner, this ensures continuity of care between your regular GP and eCaller Clinician as a complimentary and trusted health provider. If you don’t
want these notes shared with you regular Clinician, please advise the eCaller medical personnel and your medical notes will not be passed on,except in cases of vital importance.
Regarding insurance policy, eCaller personnel attends to patients with cash payments only as insurance considerations are not available in the eCaller platform. As a patient or user, your insurance strategy will be to deposit a reasonable amount of funds in your wallet to gurantee a seamless engagement of a medical personnel .
Firthermore, the eCaller platform grants the patient the liberty to select a specialist doctor of his or her choice. The doctor of choice may supervise intricate components of the services provided and make due referrals as the case may be.
Our Services
With eCaller you can see a doctor anytime and anywhere
Our patients are at the heart of everything we do. The eCaller solution has a group of medical personnel that deliver outstanding patient care in the following categories:
Allergies
Sinusitis, Rhinitis, Rashes, Itchy skin respiratory problems, coughs, cold and flu,etc
Digestive Disorders
Constipation, Diarrhea, Digestive Problems, Food Poisoning, Gastritis, Gastroenteritis, Heartburn, Indigestion, Irritable Bowel Syndrome, Kidney Stones, Norovirus, Stomach Ulcers, etc.
Ear, Nose & Throat
Ear Infections, Ear Problems, Eye Problems, Hearing Loss, Headaches and Migraines, Swimmer’s Ear, Tinnitus, etc.
Skin Infections
Acne, Allergic Reactions, Cellulitis, Dry Skin, Eczema/dry skin, Fungal Skin Infection, Hives, Herpes (Cold Sores), Impetigo, Intertrigo, Itchy Scalp, Itchy Skin, Lumps, Psoriasis, Ringworm etc.
Wounds
Abrasions, Excoriation, Skin tears, Avulsions, Lacerations, Bites, Stings, Stab wounds, Punctures, etc.
Bones Fractures
Stable fracture ,Open (compound) fracture, Transverse fracture, Oblique fracture, Comminuted fracture.
Bone Dislocations
Shoulder dislocation, Ball & joint dislocations, dislocated knee, hip dislocation elbow dislocation, Ankle Dislocation etc
Falls
Step, Slip, Trip, Stump, unanticipated, Right-side fall, Backward fall, Front-side fall ,etc
Burns
Superficial(1 degree), partial thickness (2 degree),Scalds
Respiratory
Colds, Flu, Asthma, Pneumonia, Bronchitis, Fibrosis, Sinusitis, Pharyngitis, Epiglottitis etc.
General
Labour pains, Animal Bites, Acid bath, Mental cases, Drug & Alcohol related ailments
Life Threatening Cases
As emphasized severally, all life threatening cases require a call to the emergency number,999. If the eCaller medical personnel notices such conditions, quick referral & evacuation to the closest EDs should be effected.
Some of the life threatening cases are:
- Bleeding that will not stop
- Breathing problems acute shortness of breath
- Change in mental status with extreme violence
- Severe Chest pain with discomfort lasting more than three minutes
- Choking with vomiting blood
- Fainting or loss of consciousness
- Feeling of committing suicide or murder
- Head or spine injury with bleeding
- Severe or persistent vomiting
- Vehicle accident with unconsciousness
- Very deep & large wound
- Sudden dizziness & Weakness
- Sudden Swelling of the face, eyes, or tongue
- Sudden Bluish skin color (cyanosis)
Training Programs
Through training, medical staff can learn new skills and knowledge especially in Emergency Medicine that will help them to provide better and urgent care for their patients. The eCaller personnel can also develop a greater sense of professionalism and confidence, which can lead to improved job satisfaction and retention rates. In addition, by investing in the development of their staff, the eCaller Group can improve the overall quality of care they provide, leading to better patient outcomes.
The unique training program tagged Primary Emergency Care is aimed to equip the eCaller medical personnel with the theoretical knowledge, practical ability, and interpersonal skills for independent Emergency Medicine practice.
eCaller Advantage
- The eCaller solution lowers significantly the pressure on the NHS A & E Clinics, thereby allowing the Ambulance paramedics to attend to only serious and life threatening medical cases.
- The eCaller solution averts the discomfort of taking treatment from outside the comfort of one’s home
- The eCaller solution lowers the risk of hospital related complications & infections such as Pneumonia, Respiratory tract infections, Covid 19 ,TB, Flu etc.
- The eCaller lowers the No of out-of-hour calls to General Practitioners.
- The eCaller process of getting medical attention saves time, energy and money.
- It is a faster, easier and seamless way to see a doctor for medical intervention.
- The double encryption layers of eCaller system mitigates threats that come with encrypting data and gives user an assurance that their information remains safe and private.
- Unlike other Telehealth services with virtual consultations, the eCaller inperson care allows for a more comprehensive understanding of the patients’ health,
- It is a fact that many health diagnosis are not covered by virtual appointments, hence the eCaller solution becomes a veritable option combining technology and physical examination in a comfortable environment.
- Face-to-face visit as a unique feature of the eCaller solution guarantees valuable Doctor-Patient relationship.
- Face-to-face visits are generally advantageous for young children as children communicate less about their health needs.
- The escrow payment platform of the eCaller solution ensures payments are released only after satisfactory administration of treatment to patient.
Contact Us
info@ecaller.online
